Privacy

Last updated: 2026-10-18

This policy explains how Heavy Duty Towing Knoxville ("we") handles information collected through heavydutytowingknoxville.com.

The information involved

We receive three kinds of information. First, anything you enter in our forms (name, phone, email, ZIP code, the service and your message). Second, call records when you phone us (your number, when you called, how long the call lasted and, where enabled, a recording and transcript). Third, basic technical data your browser sends, such as IP address, browser type and the page that referred you.

What we do with it

We use it to answer your request, set up an estimate and get the work done. We also use it to filter out spam and fraud and to see which parts of the site lead people to contact us.

Who we share it with

Your information goes only to the people and services needed to handle your request: the companies that host our forms, phones and scheduling, and the technicians who do the work. We do not sell your personal information.

Storage and security

Records are kept only for as long as the purposes above require, and we use reasonable safeguards to protect them. No system or transmission over the internet is fully secure.

Texts and calls

Asking for an estimate means we may follow up by call, text or email about it. Standard message and data rates can apply. Text STOP to opt out of text messages.

Your rights

Call (865) 339-3202 or use the contact form on this site if you want a copy of the information we hold about you, a correction, or deletion.

Children

We do not aim this site at children under 13 and do not knowingly gather information from them.

Changes

If this policy changes, the new version will be posted here with a new date at the top.